At Curve Bikini, we want you to feel as confident in our return policy as you do in our bold swimwear designs. While we hope you’ll love your Extreme Thong or Underwire Bikini as much as we loved creating it, we understand that sometimes a style just doesn’t fit right.
Note: For hygiene reasons, we cannot accept returns on Cheeky Coverage bottoms, Thong styles, or any Liliana Montoya Swim collection items unless they arrive defective. All swimwear must be returned with original hygiene liners intact.
Our Return Policy
You may return most unworn, unwashed items with tags attached within 15 days of delivery for a refund or exchange. Please note:
- Original shipping fees are non-refundable
- Return shipping is the customer’s responsibility
- Sale items are final sale
Easy Return Process
- Initiate Your Return: Email us at [email protected] within 15 days of receiving your order with:
- Your order number
- Item(s) you wish to return
- Reason for return
- Whether you prefer exchange or refund
- Wait for Approval: We’ll respond within 2 business days with return instructions
- Pack Your Items: Include all original packaging and tags
- Ship It Back: Send to our Seattle headquarters using a trackable method
Return Request Template
Subject: Return Request for Order #[Your Order Number]
Body:
Hello Curve Bikini Team,
I would like to request a return/exchange for my recent order (#[Your Order Number]).
Items to return: [List items, e.g., “Beach Bunny Swimwear Halter Top – Size M”]
Reason: [Fit/Quality/Other]
Preference: [Refund/Exchange for [specific item if exchanging]]
Please advise next steps.
Best,
[Your Name]
[Your Email Address]
Refund Timeline & Methods
Once we receive and inspect your return (typically processed within 3-5 business days):
- Timing: Refunds appear in your account within:
- Credit cards: 5-10 business days
- PayPal: 3-5 business days
- Method: Refunds are issued to your original payment method
- Exchanges: We’ll ship your new item within 2 business days after processing
International Returns
For our global customers (excluding Asia and certain remote areas):
- Follow the same process above
- Mark the package as “Returned Goods” to avoid customs fees
- We cannot refund original international shipping costs
Still Have Questions?
Contact our Seattle-based team at [email protected] or write to:
Curve Bikini3657 Union Street
Seattle, US 98109
Remember: Just like choosing between a Monokini or High Waist Style, returns should be effortless. We’re here to ensure your Curve Bikini experience matches the confidence our swimwear inspires.
